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£250 GOOGLE ADS AUDIT GUARANTEE - TERMS AND CONDITIONS

1. PROMOTER
This promotion is operated by Growth Agency ("Growth Agency", "we", "us" or "our").

2. THE OFFER
2.1 We offer a free Google Ads audit to eligible businesses.
2.2 If, after completing the audit, we do not identify any Material Issues and do not provide any Specific Recommendations, we will pay the eligible applicant business £250, subject to these Terms and Conditions.
2.3 There is no obligation to appoint us for any further services.
3. DEFINITIONS
For the purposes of this promotion:

"Applicant" means the business applying for the audit.

"Business Group" means the Applicant together with any parent company, subsidiary, holding company, commonly controlled company, franchise group member, trading style, or related entity.

"Completed Audit" means an audit where:
(a) we have been given the access and information reasonably required to review the account;
(b) we have carried out our review of the account; and
(c) we have delivered the review meeting and/or written summary of findings.

"Material Issue" means any issue which, in our reasonable professional opinion, may negatively affect performance, efficiency, tracking accuracy, lead quality, conversion quality, scalability, policy compliance, commercial decision-making, or return on ad spend.

"Specific Recommendation" means any clear action, adjustment, correction, test, exclusion, structural change, bidding change, targeting change, measurement fix, landing page improvement, creative improvement, feed improvement, compliance action, or strategic change which, in our reasonable professional opinion, could improve the account's performance, efficiency, measurement quality, or scalability.

4. ELIGIBILITY
4.1 This promotion is available only to businesses, not consumers acting in a personal capacity.
4.2 The Applicant must have an active Google Ads account with sufficient recent data for meaningful review.
4.3 The Applicant must be authorised to grant access to the Google Ads account and to share any reasonably requested supporting information.
4.4 The promotion is limited to one audit per Business Group.
4.5 We may refuse applications from:
(a) existing clients;
(b) former clients where we have already audited the relevant account;
(c) duplicate applicants;
(d) businesses providing false, incomplete, or misleading information;
(e) competitors, agencies, consultants, intermediaries, or persons applying primarily to obtain free commercial intelligence rather than a genuine audit review;
(f) accounts that do not contain sufficient recent activity or data for a meaningful review.
4.6 We may set or advertise additional qualification criteria from time to time, including minimum monthly ad spend, territory restrictions, or sector restrictions. Where stated on the landing page or application form, those criteria form part of these Terms and Conditions.

5. WHAT THE AUDIT INCLUDES
5.1 The audit may include a review of some or all of the following, where relevant:
(a) tracking and measurement;
(b) wasted spend and budget leakage;
(c) campaign structure and bidding;
(d) ad quality and landing page alignment;
(e) competitor activity and visibility;
(f) account hygiene and compliance;
(g) recent Google Ads changes and platform developments.
5.2 The precise scope of the audit is at our discretion and may vary depending on the account type, available data, and time available.

6. ACCESS AND INFORMATION REQUIREMENTS
6.1 The Applicant must provide:
(a) full access to the relevant Google Ads account;
(b) access to associated measurement tools where reasonably required, including GA4, Merchant Center, CRM information, call tracking, or landing page access;
(c) accurate answers to reasonable questions about goals, lead quality, sales quality, or commercial priorities.
6.2 If the required access or information is not provided, we may:
(a) decline the application;
(b) suspend the audit;
(c) treat the audit as incomplete; or
(d) determine that the £250 guarantee does not apply.

7. HOW THE GUARANTEE WORKS
7.1 The £250 payment applies only if:
(a) a Completed Audit has taken place; and
(b) we identify no Material Issues; and
(c) we provide no Specific Recommendations.
7.2 If we identify one or more Material Issues, or provide one or more Specific Recommendations, the £250 payment does not apply.
7.3 The assessment of whether a Material Issue or Specific Recommendation exists will be made by us, acting reasonably, honestly, and in good faith, based on the account, data, and information available to us at the time of the audit.

8. PAYMENT
8.1 If the £250 payment becomes due, it will be payable to the Applicant business only.
8.2 Payment will be made by bank transfer, unless we agree another method in writing.
8.3 Payment will be made within 30 days of us confirming in writing that the guarantee applies.
8.4 The Applicant must provide accurate payment details and any reasonably requested verification information.
8.5 We are not responsible for delays caused by incorrect payment details or failure to provide requested verification information.
8.6 The Applicant is responsible for its own tax treatment of any payment received under this promotion.

9. NO MISLEADING OR ABUSIVE USE
9.1 We reserve the right to reject, cancel, or withhold the benefit of this promotion where we reasonably believe:
(a) the application is not genuine;
(b) the Applicant has provided false, incomplete, or misleading information;
(c) the promotion is being abused;
(d) the Applicant is seeking to obtain free strategic intelligence without a genuine commercial interest in the audit;
(e) the same Business Group has already used or attempted to use the promotion.
9.2 Where we exercise this right, we will act reasonably and in good faith.

10. NO GUARANTEE OF COMMERCIAL OUTCOME
10.1 The audit is an assessment only.
10.2 We do not guarantee any particular trading result, lead volume, sales result, profit result, or future account performance.
10.3 Any comments, findings, or recommendations are based on the information and data available at the time of review.

11. LIABILITY
11.1 Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.
11.2 Subject to clause 11.1, our total liability in connection with this promotion shall not exceed £250.

12. CHANGES OR WITHDRAWAL
12.1 We may amend, suspend, or withdraw this promotion where reasonably necessary to do so, including where required for legal, regulatory, technical, operational, or anti-abuse reasons.
12.2 Any such change will not affect audits already confirmed and substantially underway, except where abuse, fraud, or misleading information is involved.

13. DATA
13.1 Any personal data processed in connection with this promotion will be handled in accordance with our Privacy Policy.
13.2 The Applicant confirms that it has the right to share any account access and information provided to us for the purpose of the audit.

14. GOVERNING LAW
14.1 These Terms and Conditions are governed by the law of England and Wales.
14.2 Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT
If you have questions about this promotion, please contact:
hello@growth.agency